Looking for a vet? South Davis Veterinary Center is welcoming new patients! You can now book your pet’s appointment online! Due to an increasing number of no-shows, a deposit is required in order to schedule a new client/patient appointment.  This deposit goes towards the cost of the physical exam. The deposit can be refunded if you cancel your appointment with 24 hours notice. However, the deposit is non-refundable for same day appointments or if you miss the appointment. 

Accepted Forms of Payment

We take all major credit cards, debit, cash and Care Credit. Checks are accepted from established clients. Payment is expected in full at the time of service. Online payments via our practice software is available and we can send a request to either your email or cell phone on file.

Want to learn more about our team of veterinarians and technicians?

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CLIENT RIGHTS AND RESPONSIBILITIES

At South Davis Veterinary Center, we are committed to providing the most advanced level of medical care for our animal companions. Our goals include treating everyone with respect, compassion, and fairness. We want our clients to feel that our skills and honest communication can handle any situation that may arise when we serve our patients.

RIGHTS

YOU CAN EXPECT:

• To be treated with professionalism, compassion, honesty, and respect—free from discrimination
• That our priorities are your pet, your needs, and public safety
• Knowledgeable veterinary care for your pet
• To receive information you can understand and to help you make choices for your pet
• The ability to request a written prescription or your pet’s medical records
• Privacy and confidentiality, unless you ask otherwise or it’s required by law
• That your positive or constructive feedback is welcome
• To facilitate referral and transfer of your pet’s medical records when needed for specialty services or 24 hour hospitalization

RESPONSIBILITIES

WHAT WE ASK IN RETURN IS:

• That our team and other clients are treated with professionalism, compassion, honesty, and respect—free from discrimination
• For you to be upfront and honest with our team, including
  • That you share information:
    • Provide (or grant us permission to request) your pet’s complete medical records
• • • Answer our team’s questions and give us any information you think is important about your pet’s health or our team’s safety (especially a history of biting, scratching, etc.)
• Sharing questions, challenge­s, or concerns about anything we’ve discussed, left unaddressed, or with any treatments
• Your respect of our schedule and that medical care can be unpredictable
  • Your patience if your appointment times run behind due to urgent care or critical patient needs
• • Cancel any appointments within 24 hours before your appointment so other pets can get care
• • More than 3 no-shows require a pre-payment of the exam cost prior to scheduling another appointment
  • Only allow people whom you trust to get information, make medical decisions, and provide payment for your pet to accompany your pet to appointments. Due to time constraints, we generally cannot repeat conversations with multiple people
• That you provide your feedback
  • We know this can be hard, but please bring any concerns to our Client Services Manager Sally Nies right away so that we can improve our clients’ and patients’ experiences
  • Reviews and referrals are greatly appreciated!
• Provide payment at the time of service